SEO Service Cancellation Policy

Effective Date: 01/01/2026

Cancellation & Refund Policy

1. Service Commitment & Cancellation Notice

Our SEO and digital marketing services are provided on a monthly, ongoing basis and require continuous work, including strategy development, implementation, and optimization.

Clients may cancel services at any time by providing a minimum of 30 days’ written notice via email to our official support address.

The 30-day notice period begins on the date the cancellation request is received.

2. Billing & Payments

All services are billed on a monthly basis.

• During the 30-day notice period, one final billing cycle will apply
• No further charges will be made after the notice period ends
• All fees are charged in advance for the upcoming service period

3. Refund Policy

Due to the nature of digital marketing and SEO services:

• All payments are non-refundable once work has commenced
• No refunds will be issued for partially used service periods
• If a cancellation request is submitted, services will continue until the end of the notice period

4. Scope of Services

Our services may include, but are not limited to:

• Search engine optimization (SEO)
• Google Maps optimization
• Paid advertising campaign management
• Website optimization and technical improvements
• Content development and keyword strategy

Specific deliverables, timelines, and pricing are communicated prior to service activation.

5. Service Delivery

Services are delivered digitally. Clients may receive:

• Reports and performance updates
• Strategy implementation and ongoing optimizations
• Communication via email or scheduled calls

Results may vary depending on market conditions, competition, and other external factors.

6. Client Responsibilities

Clients agree to:

• Provide accurate business information
• Maintain necessary access to digital assets (website, accounts, etc.)
• Respond to requests required to execute services

Failure to provide required access or information may impact results.

7. Account Access & Handover

Upon cancellation:

• Access to accounts will be transferred where applicable
• Final reports may be provided upon request
• Existing work will remain active until the end of the billing period

8. Contact Information

For cancellations or support inquiries, please contact:

OneZero Solutions
Email: info@onezero.solutions
Phone: +1 217 212 3836